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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Turner

April 16, 2024

1  out of  5 rating by Jeff Turner
"My wife attempted to insure her “new for her” today. She was told because previously while traveling the mainland I wouldn’t put the speed tracker etc (which was offered for a discount) she couldn’t get a police. She was instead told “go to Agricola for six months than return” I absolutely LOVE Geico was with them more the. A decade their serve and pirices are the best. Their loss as we are purchasing many vehicle for our Airbnb business."
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Jancee Casuga

March 23, 2023

5  out of  5 rating by Jancee Casuga
"Matt and his team do an amazing job! I needed a quote quickly, and they were able to get it done fast. They are very personable and really care about each individual client that they work with. If you are in the market for insurance, I highly recommend working with Matt!"
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Nephi Casuga

March 23, 2023

5  out of  5 rating by Nephi Casuga
"This is my first time writing a review mostly because Matt DeMilles State Farm team is well deserving of a 5 Star. The staff has been easy to work with. Responds quickly and extremely professional. I’ve referred over a dozen clients and they all have had the same experience."
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mike malouf

March 14, 2023

5  out of  5 rating by mike malouf
"I've known Matt for a long time. He's personable, honest and responsive. We were friends long before I ever purchased insurance through him. I wouldn't let Matt give me an insurance quote for several years after he became an insurance agent, thinking his rates would be high, and it may make our friendship awkward. I was surprised to get better insurance coverage for the same price."
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Jeffson Jr John

March 5, 2023

5  out of  5 rating by Jeffson Jr John
"Best service best price you can get for insurance, Matt DeMille Best guy to get to know highly recommended."
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Rosemy Kelenje

March 3, 2023

5  out of  5 rating by Rosemy Kelenje
"State Farm is the easy to apply! It take any seconds to apply. Great people who can help you help with insurance and life insurance!"
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Kevin Buono

February 14, 2023

5  out of  5 rating by Kevin Buono
"Very helpful and flexible!"
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Alwina Abraham

December 16, 2022

5  out of  5 rating by Alwina Abraham
"Love working with this team. Very friendly and professional staff, Matt is very knowledgeable and did a great job explaining the coverage. Highly recommended"
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Jan Laman

October 25, 2022

5  out of  5 rating by Jan Laman
"Planned to complete my purchase of a car first thing on a Monday morning but had no relationship with an insurance agent here. Web results showed this agency with good reviews. I sent a message on Sunday clarifying my needs and attached copies of my current auto insurance card and my Hawaiian driver's license. I indicated I would call them Monday morning shortly after they opened. They called me first! I signed documents over email right away and arranged for immediate premium payment. With the insurance in hand I was able to pick up my car yet Monday morning! Outstanding customer service from Joanne Agdeppa!!"
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nay medeiros

July 1, 2022

5  out of  5 rating by nay medeiros
"There is so much aloha with Matt DeMille I have been with State Farm Insurance for 30 years here on the island. I have had several different agents during this time they moved on which is how I landed with Matt DeMille office. I have been very happy with my choice He is always there to help with anything you need. I have a life style which is unprotectable at times making an appointment impossible His staff and him accommodate me in any way they can answering all question and situations with professionalism that gives you the feeling of family as if you are part of the Ohana instead of just a client. I am please my path in life lead me to his door. I have great coverage for both my vehicles. I can pay by phone as I am not to big on paying on line. He has helped me get the best coverage for myself. This is a big deal for me he walked me through the life insurance policy so I can have peace of mind in knowing I have chosen the right policy for my love ones and me . His staff are very friendly I am on a first name bases with them all recently , adding a new addition in the office. You will be greeted by her smiling face when you enter I recommend if you are shopping for insurance stop by his office . They are located above Home Depot in the new industrial are see for yourself you will not be disappointed thank you"
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Taylor Ecklund

May 26, 2022

4  out of  5 rating by Taylor Ecklund
"Very friendly and professional staff."
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Leonard Hudson

June 12, 2021

5  out of  5 rating by Leonard Hudson
"Matt and his team helped me deal with a spur of the moment issue I had with getting a rental when my vehicle was in for a claim, but wasn't going to be ready when the dealer promised. Thank you Matt and Cory"
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Miriam Struempf

May 31, 2021

5  out of  5 rating by Miriam Struempf
"Fair and honest and get In A accident and they will repair your car Correctly Is a lot better than geico geico won't pay your claims and Repair your car incorrectly cheaply"
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john erwin

November 12, 2020

5  out of  5 rating by john erwin
"This man is easily among the most compassionate, caring, and professional people I have ever known. His integrity is top-notch and I would urge anyone to utilize him as their agent."
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Carol Foutz

August 27, 2020

5  out of  5 rating by Carol Foutz
"Matthew and his team are fun, professional, friendly and truly care. Any time I have gone to the office they are wearing their masks and keeping it sanitized. They are very aware of COVID and doing their best to support the community and staying safe."
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andrea mizuba

August 27, 2020

5  out of  5 rating by andrea mizuba
"Mat DeMille, State Farm agent and his staff have been very honest, reliable and dependable when we needed their services. They go the extra mile!"
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Brian Asbjornson

July 29, 2020

5  out of  5 rating by Brian Asbjornson
"I called in to get a quote for home insurance in the morning and picked up my policy (and paid) on my way home. Quick. Professional. Efficient."
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Randell Williams

March 5, 2020

5  out of  5 rating by Randell Williams
"Friendly people that provide great customer service! It's really nice to be able to sit down face to face with someone. Thank you!"
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ben blackburn

February 22, 2020

5  out of  5 rating by ben blackburn
"All positive interactions and experience so far with this office. Matt DeMille took the time to sit down and have a real conversation about different options and the pros and cons of those different options. Since that time he has answered numerous questions that I’ve had regarding our policy. We’ve been very pleased!"
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Bary Foster

November 12, 2019

5  out of  5 rating by Bary Foster
"This is my agent for my Condo, Car and Motorcycle. They do a great job I highly recommend them!"
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John Landers

August 7, 2019

5  out of  5 rating by John Landers
"Matt is courteous, kind, knowledgable understanding. Not just an insurance agent, also a friend who looks out for your best interest."
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Junko Milberg

June 18, 2019

5  out of  5 rating by Junko Milberg
"Awesome customer service! I can email them anytime I have questions and they get back to me right away. You can feel that they really care for you and what’s best for you and your family. We highly recommend them for all your insurance needs!"
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Tanya McMillan

June 18, 2019

5  out of  5 rating by Tanya McMillan
"Very professional and prompt with quotes, comparisons and all needs met as needed. You actually speak with a person when making a phone call to their office. I would highly recommend this State Farm Agent and his staff. Tanya McMillan"