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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Turner

April 16, 2024

1  out of  5
rating by Jeff Turner
"My wife attempted to insure her “new for her” today. She was told because previously while traveling the mainland I wouldn’t put the speed tracker etc (which was offered for a discount) she couldn’t get a police. She was instead told “go to Agricola for six months than return” I absolutely LOVE Geico was with them more the. A decade their serve and pirices are the best. Their loss as we are purchasing many vehicle for our Airbnb business."
We responded:
"Thanks for leaving a review however you are mistaken with a different office or company because we don’t have record of you calling our office, we aren’t familiar with what Agricola is and we don’t tell customers to leave and come back again after 6 months. Could you please email me and share more information on what you felt took place? Matt@matthewdemille.com. We take pride in our customer service and want to make sure your concerns are met. Mahalo! Matt "
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Jancee Casuga

March 23, 2023

5  out of  5
rating by Jancee Casuga
"Matt and his team do an amazing job! I needed a quote quickly, and they were able to get it done fast. They are very personable and really care about each individual client that they work with. If you are in the market for insurance, I highly recommend working with Matt!"
We responded:
"Thank you so much for taking the time in reviewing my agency. We appreciate you being part of our State Farm Ohana!"
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Nephi Casuga

March 23, 2023

5  out of  5
rating by Nephi Casuga
"This is my first time writing a review mostly because Matt DeMilles State Farm team is well deserving of a 5 Star. The staff has been easy to work with. Responds quickly and extremely professional. I’ve referred over a dozen clients and they all have had the same experience."
We responded:
"Thanks so much for taking the time in reviewing my agency. We appreciate you being part of our State Farm ohana and appreciate your referrals. "
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mike malouf

March 14, 2023

5  out of  5
rating by mike malouf
"I've known Matt for a long time. He's personable, honest and responsive. We were friends long before I ever purchased insurance through him. I wouldn't let Matt give me an insurance quote for several years after he became an insurance agent, thinking his rates would be high, and it may make our friendship awkward. I was surprised to get better insurance coverage for the same price."
We responded:
"Thanks, Mike, for taking the time in giving me a review. Really appreciate it!!"
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Jeffson Jr John

March 5, 2023

5  out of  5
rating by Jeffson Jr John
"Best service best price you can get for insurance, Matt DeMille Best guy to get to know highly recommended."
We responded:
"Thanks Jeffson! Appreciate you being part of our team!"
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Rosemy Kelenje

March 3, 2023

5  out of  5
rating by Rosemy Kelenje
"State Farm is the easy to apply! It take any seconds to apply. Great people who can help you help with insurance and life insurance!"
We responded:
"Mahalo Rosemy!! Appreciate your kind review. "
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Kevin Buono

February 14, 2023

5  out of  5
rating by Kevin Buono
"Very helpful and flexible!"
We responded:
"Thanks so much for the review! Really appreciate you being part of our team!!"
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Alwina Abraham

December 16, 2022

5  out of  5
rating by Alwina Abraham
"Love working with this team. Very friendly and professional staff, Matt is very knowledgeable and did a great job explaining the coverage. Highly recommended"
We responded:
"Thanks for your kind review! "
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Jan Laman

October 25, 2022

5  out of  5
rating by Jan Laman
"Planned to complete my purchase of a car first thing on a Monday morning but had no relationship with an insurance agent here. Web results showed this agency with good reviews. I sent a message on Sunday clarifying my needs and attached copies of my current auto insurance card and my Hawaiian driver's license. I indicated I would call them Monday morning shortly after they opened. They called me first! I signed documents over email right away and arranged for immediate premium payment. With the insurance in hand I was able to pick up my car yet Monday morning! Outstanding customer service from Joanne Agdeppa!!"
We responded:
"Thanks so much for taking the time in sending us a review. I'll be sure to let Joanne know of your positive interactions. We appreciate you being part of our Ohana!"
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nay medeiros

July 1, 2022

5  out of  5
rating by nay medeiros
"There is so much aloha with Matt DeMille I have been with State Farm Insurance for 30 years here on the island. I have had several different agents during this time they moved on which is how I landed with Matt DeMille office. I have been very happy with my choice He is always there to help with anything you need. I have a life style which is unprotectable at times making an appointment impossible His staff and him accommodate me in any way they can answering all question and situations with professionalism that gives you the feeling of family as if you are part of the Ohana instead of just a client. I am please my path in life lead me to his door. I have great coverage for both my vehicles. I can pay by phone as I am not to big on paying on line. He has helped me get the best coverage for myself. This is a big deal for me he walked me through the life insurance policy so I can have peace of mind in knowing I have chosen the right policy for my love ones and me . His staff are very friendly I am on a first name bases with them all recently , adding a new addition in the office. You will be greeted by her smiling face when you enter I recommend if you are shopping for insurance stop by his office . They are located above Home Depot in the new industrial are see for yourself you will not be disappointed thank you"
We responded:
"Thanks Nay for taking the time to review my agency. We likewise enjoy having you part of our State Farm Ohana!"
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Taylor Ecklund

May 26, 2022

4  out of  5
rating by Taylor Ecklund
"Very friendly and professional staff."
We responded:
"Mahalo Taylor for taking the time to review my agency. And thanks for being part of our State Farm Ohana!"
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Leonard Hudson

June 12, 2021

5  out of  5
rating by Leonard Hudson
"Matt and his team helped me deal with a spur of the moment issue I had with getting a rental when my vehicle was in for a claim, but wasn't going to be ready when the dealer promised. Thank you Matt and Cory"
We responded:
"Glad we were able to assist you Leonard!! Mahalo for being part of our Ohana."
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Miriam Struempf

May 31, 2021

5  out of  5
rating by Miriam Struempf
"Fair and honest and get In A accident and they will repair your car Correctly Is a lot better than geico geico won't pay your claims and Repair your car incorrectly cheaply"
We responded:
"Thank you very much for your positive review. We are happy that State Farm and my team was able to assist you with your insurance needs."
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john erwin

November 12, 2020

5  out of  5
rating by john erwin
"This man is easily among the most compassionate, caring, and professional people I have ever known. His integrity is top-notch and I would urge anyone to utilize him as their agent."
We responded:
"Thank you John for your kind words!"
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Carol Foutz

August 27, 2020

5  out of  5
rating by Carol Foutz
"Matthew and his team are fun, professional, friendly and truly care. Any time I have gone to the office they are wearing their masks and keeping it sanitized. They are very aware of COVID and doing their best to support the community and staying safe."
We responded:
"Thank you so much for the feed back and being a valued part of our agency!"
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andrea mizuba

August 27, 2020

5  out of  5
rating by andrea mizuba
"Mat DeMille, State Farm agent and his staff have been very honest, reliable and dependable when we needed their services. They go the extra mile!"
We responded:
"Mahalo Andrea! Thanks for the feedback and loyalty to our agency! Customer service is very important to me and my team."
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Brian Asbjornson

July 29, 2020

5  out of  5
rating by Brian Asbjornson
"I called in to get a quote for home insurance in the morning and picked up my policy (and paid) on my way home. Quick. Professional. Efficient."
We responded:
"Mahalo for the feedback! Being a professional and efficient agency is really important to our team. We appreciate You being part of our SF Ohana!"
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Randell Williams

March 5, 2020

5  out of  5
rating by Randell Williams
"Friendly people that provide great customer service! It's really nice to be able to sit down face to face with someone. Thank you!"
We responded:
"Thanks Randell for the feedback and allowing us be your insurance provider. We enjoy our Face to face interactions and take special precautions especially during these times of a pandemic. Mahalo!"
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ben blackburn

February 22, 2020

5  out of  5
rating by ben blackburn
"All positive interactions and experience so far with this office. Matt DeMille took the time to sit down and have a real conversation about different options and the pros and cons of those different options. Since that time he has answered numerous questions that I’ve had regarding our policy. We’ve been very pleased!"
We responded:
"Mahalo Ben! We appreciate you being part of our SF ohana. Please know we are available 24/7!"
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Bary Foster

November 12, 2019

5  out of  5
rating by Bary Foster
"This is my agent for my Condo, Car and Motorcycle. They do a great job I highly recommend them!"
We responded:
"Bary thank you for being part of our Matthew DeMille State Farm Ohana!!"
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John Landers

August 7, 2019

5  out of  5
rating by John Landers
"Matt is courteous, kind, knowledgable understanding. Not just an insurance agent, also a friend who looks out for your best interest."
We responded:
"John thank you for your kind words!! We appreciate you being part of State Farm ohana!"
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Junko Milberg

June 18, 2019

5  out of  5
rating by Junko Milberg
"Awesome customer service! I can email them anytime I have questions and they get back to me right away. You can feel that they really care for you and what’s best for you and your family. We highly recommend them for all your insurance needs!"
We responded:
"Mahalo Junko! Appreciate you being part of our State Farm Ohana!"
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Tanya McMillan

June 18, 2019

5  out of  5
rating by Tanya McMillan
"Very professional and prompt with quotes, comparisons and all needs met as needed. You actually speak with a person when making a phone call to their office. I would highly recommend this State Farm Agent and his staff. Tanya McMillan"
We responded:
"Mahalo for your kind words! We appreciate you Tanya!"